Delta Faucet is a well-known brand that offers a wide range of kitchen and bathroom fixtures. One of the appealing aspects of purchasing a Delta Faucet product is the limited warranty that comes with it. This warranty covers both parts and finishes for as long as the original consumer purchaser owns the home in which the faucet was first installed, ensuring peace of mind and protection against defects in materials and workmanship.
When it comes to understanding the warranty provided by Delta Faucet, it is essential to familiarize oneself with the specifics of the warranty for different products, as well as how to claim the warranty and any frequently asked questions about replacements. Knowing the legal aspects, installation guidelines, and how to contact Delta Faucet for warranty and services can make a significant difference in how smoothly the entire process goes if you ever need to use it.
Key Takeaways
- Delta Faucet warranty covers parts and finishes for the original consumer purchaser’s home.
- Familiarity with warranty specifics and claim procedures ensures a smooth experience.
- Understanding installation guidelines and reaching out to Delta Faucet can help with any concerns or questions.
Understanding the Delta Faucet Warranty
What It Covers
Delta Faucet offers a limited lifetime warranty on all parts and finishes of its faucets to the original consumer purchaser. This warranty guarantees that the products will be free from defects in material and workmanship for as long as the original purchaser owns the home in which the faucet was first installed 1.
Delta Faucet warranty also covers repairs and replacements of defective material or workmanship. However, it is important to note that electronic parts and batteries are not included in this warranty 1.
Who It Covers
The lifetime warranty applies to the original consumer purchaser of Delta® faucets purchased from authorized Delta sellers. The warranty holds valid for single-family residential applications for as long as the original consumer owns the home where the faucet was installed. For commercial purchasers, the warranty period is reduced to 10 years for multi-family residential applications, and 5 years for other commercial applications from the date of original purchase2.
Limitations and Exclusions
Delta Faucet warranty excludes certain situations and components. Some of the limitations and exclusions are:
- Batteries: The warranty does not cover electronic parts and batteries1.
- Labor Charges: Delta Faucet Company does not cover labor charges related to installation, repair, or replacement of the faucet[^5^].
- Damage: The warranty does not cover damages caused by misuse, abuse, negligence, or improper maintenance[^4^].
- Non-Genuine Delta® Replacement Parts: The use of non-genuine Delta® replacement parts can void the warranty[^4^].
- Incidental and Consequential Damages: Delta Faucet warranty does not cover incidental and consequential damages[^4^].
It is essential for homeowners to review the Delta Faucet warranty and support materials provided on their website to understand the complete warranty coverage, including claim procedures and additional limitations.
Claiming the Warranty
Needed Documents and Information
When claiming a warranty for a Delta faucet product, it’s essential to have the required documents and information ready. The following items will be necessary for a smoother warranty claim process:
- Model Number: This is crucial for identifying the specific Delta faucet product.
- Original Sales Receipt: The sales receipt serves as proof of purchase.
- Serial Number: This number helps verify the product’s authenticity.
- Purchase Date: The date of purchase is required to validate the warranty period.
- Product Information: Detailed product information ensures accurate identification and assessment of the issue.
Process of Filing a Claim
To file a warranty claim for a Delta faucet product, follow these steps:
- Gather the necessary documents: Ensure you have collected the mentioned documents and information before initiating the warranty claim process.
- Contact Delta Faucet: Reach out to Delta Faucet’s customer support by calling their hotline at 1-800-345-3358.
- Provide the required information: Clearly communicate the model number, purchase date, and other details to the customer support representative.
- Describe the issue: Give a detailed explanation of the product’s defect or malfunction, mentioning any signs or symptoms.
- Follow instructions: The Delta Faucet representative may provide troubleshooting guidance or instructions to determine whether it’s a warranty-covered issue.
- Submit proof of purchase: If the issue is covered under the limited warranty, you will need to submit the original sales receipt or other proof of purchase.
- Wait for confirmation: Delta Faucet will assess your claim and verify the details. They will then confirm whether your claim is valid and covered under their warranty policy.
- Receive replacement parts or product: If the warranty claim is approved, Delta Faucet will provide replacement parts or a replacement product as specified in their warranty policy.
By following these steps and providing the necessary information and documents, you can confidently and effectively claim the warranty for your Delta faucet product.
Warranty Specifics for Different Products
Residential Products
Delta Faucet offers a Limited Warranty for their residential products, covering all parts (except electronic parts and batteries) and finishes. The warranty ensures that these products are free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. This applies to a variety of items, such as bathroom faucets, shower enclosures, toilets, and shower bases.
Batteries: It’s important to note, however, that electronic parts and batteries are exempt from this warranty. In cases when a component containing electronic parts or batteries encounters an issue, you might need to either purchase a replacement part or look for other solutions to the particular problem.
Commercial Products
Delta Faucet’s warranty for commercial products is different from residential products. While limited information is available specifically for commercial products, the provided documents suggest that the warranty for these products may differ in policies and duration. For example, a 10-year warranty is mentioned for Delta Recertified faucets, which is shorter compared to warranties for residential products.
In the case of commercial products, it’s best to seek advice from a professional plumber or directly contact Delta Faucet Company for warranty information tailored to your specific needs.
When purchasing Delta Faucet products for either residential or commercial use, be sure to check the warranty information provided by the company to ensure protection and satisfaction with your purchase. Should you encounter any issues with your faucet, contacting Delta Faucet’s Customer Support will help guide you through the process of obtaining the necessary assistance or parts replacement.
FAQ on Replacements
Guide to Replacing Parts
Delta Faucet offers a strong warranty program to support their customers in case of defective parts or finishes. For all non-electronic parts and finishes, the limited warranty ensures that these components are free from defects in material and workmanship for as long as the original consumer purchaser owns the home they were first installed in.
If you encounter a need to replace parts in your Delta faucet, it is important to start by identifying the correct replacement part number. You can find this information in the faucet’s maintenance and installation instructions, which were included with the product or can be found on Delta Faucet’s website.
Once you have identified the necessary replacement part, you may either call the customer service number at 1-800-345-DELTA (3358) or order the part through an authorized Delta parts distributor. Ensure that you provide the faucet model number and the replacement part number when placing your request.
Replacements Outside Warranty
If you need to replace parts outside of the warranty coverage or for non-warrantied items, you can still avail of Delta’s replacement parts through their customer service or at authorized distributors. It is essential to note that the cost of the parts and any related services in such cases would be the consumer’s responsibility.
While replacing parts outside the warranty, it is still crucial to follow proper instructions to ensure the longevity and performance of your Delta faucet. Using genuine Delta parts and seeking professional assistance, if required, will ensure that your faucet functions optimally.
In conclusion, Delta Faucet’s warranty and replacement policies aim to provide consumers with reliable and efficient solutions to repair or replace parts when needed. By following the guidelines and using authentic parts, customers can experience the best performance from their Delta faucets.
Products Manufactured After January 1
Delta Faucet offers a warranty on their products manufactured after January 1, 2019, and installed in the United States of America, Canada, and Mexico. This warranty is designed to provide customers with confidence in the quality and longevity of Delta Faucet products. As a company known for its commitment to innovation and reliability, Delta Faucet ensures that their products meet the highest standards.
The warranty covers various aspects associated with the faucets, including defects in materials and workmanship. Delta Faucet is well-aware of the importance of addressing any potential issues with their products and has implemented strict quality control measures to minimize problems. However, should there be any defects, this warranty serves as a guarantee that Delta Faucet will take the necessary steps to rectify them.
It is important to note that there are limitations on the duration of implied warranties. Some states and provinces, such as Quebec, do not allow limitations on how long an implied warranty lasts. In these cases, the limitations mentioned in the warranty may not be applicable. To gain a better understanding of the warranty coverage and limitations, customers should consult the official Delta Faucet warranty documentation.
In summary, Delta Faucet’s warranty for products manufactured after January 1, 2019, reaffirms their commitment to providing high-quality, reliable products. With a clear and comprehensive coverage plan, customers who choose Delta Faucet can be confident in the performance and durability of their faucets.
How to Contact Delta for Warranty and Services
Delta Faucet Company offers warranty and support for its products, ensuring customer satisfaction and providing assistance in case of any issues. If you need to contact Delta for warranty-related concerns or services, there are several options available to you.
You can reach out to Delta’s customer service team through their Contact Us form on the website. This form allows you to provide necessary details about your product and a brief description of the issue. Submitting this form will enable the support team to respond to your request via e-mail.
For more immediate assistance, you can call Delta’s customer service at 1-800-635-2731 if you are within the USA. If you are a customer outside the USA, you can find the appropriate phone number for your region on the Delta Faucet Contact Us Center & Support Resources page.
In addition to e-mail and phone support, Delta also offers a comprehensive Help Center with articles and how-to videos on various topics such as installation, troubleshooting, cleaning, and care. You can explore these resources for potential solutions before contacting the support team.
Make sure to have your product’s model number and relevant information at hand before reaching out to Delta. This will help expedite the process and provide more accurate assistance. To learn more about Delta’s warranty coverage, you can visit their Warranty page, which provides details on the limited warranty for parts and finish.
By contacting Delta through the appropriate channels, you can be confident that their knowledgeable support team will assist you in resolving any warranty or service-related concerns.
Legal Aspects of the Delta Faucet Warranty
Warranty for North American Customers
Delta Faucet offers a limited lifetime warranty to customers in the United States of America, Canada, and Mexico. This warranty covers all parts (except electronic parts and batteries) and finishes of Delta faucets purchased from authorized sellers. This warranty guarantees that the product will be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed1.
It is important to note that this warranty applies only to Delta faucets manufactured after January 1, 20193. Furthermore, the warranty covers replacement of defective parts and finishes, but does not cover labor charges or damages incurred during installation, repair, or replacement. Loss or damage not directly related to the product itself is also excluded from the warranty coverage2.
To be eligible for warranty claims, the purchaser must register their product with Delta Faucet Company or have purchased a Delta Recertified product from the Delta Faucet website3.
For customers in the United States of America, Canada, and Mexico, this warranty provides legal rights that may vary from state to state or province to province. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitations may not apply to all customers2.
In summary, Delta Faucet’s warranty coverage for customers in the United States of America, Canada, and Mexico offers a reliable and trustworthy protection against defects in material and workmanship for as long as the original consumer purchaser owns the home. The scope of the warranty is clearly outlined, and registration is necessary for eligibility of claims. The warranty, however, does not cover any additional costs such as labor charges or damages that are not directly related to the product’s functionality.
Warranty Installation Guidelines
Delta Faucet is committed to providing top-notch products and emphasizes the importance of proper installation to ensure the faucet functions as intended. This section will outline the steps for installing Delta faucets according to the warranty guidelines.
Installation by Professional Plumbers
Delta Faucet recommends using a professional plumber for all faucet installation and repair tasks. This is important because proper installation plays a crucial role in maintaining the integrity of the faucet, which directly impacts its performance and longevity.
Hiring a professional plumber ensures that the faucet is installed according to Delta’s guidelines, minimizing the risks of leaks, malfunctions, and potential damage to the surrounding area. Professionals have the necessary experience and are equipped with the appropriate tools to handle such tasks efficiently.
Moreover, if a faucet is installed by a professional plumber, it is covered under Delta’s warranty scheme, protecting the original consumer purchaser against defects in material and workmanship for as long as they own the home in which the faucet was first installed (). However, for commercial purchasers, the warranty period is 10 years for multi-family residential applications and 5 years for all other commercial applications ().
A properly installed faucet saves resources, including time and money, in the long run. Therefore, it is highly recommended that homeowners and commercial property owners comply with Delta’s warranty installation guidelines and hire a professional plumber for their faucet installation needs.
Frequently Asked Questions
What is the warranty coverage for Delta faucets?
Delta offers a Limited Warranty on their faucets. All parts and finishes, except for electronic parts and batteries, are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. For more details, visit the Delta Faucet warranty page.
How do I register my Delta faucet for warranty?
To register your Delta faucet product for warranty, visit the Delta Faucet Help Center and click on “Wish to register your product?” You will then be prompted to provide the necessary information to register your product.
Are kitchen and shower faucet warranties different for Delta?
The warranty for kitchen and shower faucets from Delta is similar in terms of coverage, as all parts and finishes are covered for the original consumer purchaser. Please refer to the warranty page for more specific information.
How to contact Delta for warranty claims?
For warranty claims and customer support with Delta faucet products, call their customer service at 1-800-345-3358. Spanish-speaking support agents are also available at the same number.
Does Delta offer a lifetime warranty on their faucets?
Yes, Delta offers a limited lifetime warranty for as long as the original consumer purchaser owns the home in which the faucet was first installed. The warranty covers all parts and finishes, excluding electronic parts and batteries. Refer to the official warranty information for more details.
Are Lowes’ Delta faucets covered under a separate warranty?
Delta faucets purchased from authorized sellers like Lowes are covered under the same limited lifetime warranty provided by Delta. The warranty applies to the original consumer purchaser as long as they own the home where the faucet was installed. For more information on the warranty terms, visit the Delta Faucet warranty page.
