When you’re shopping around for a good tankless water heater, you can’t avoid hearing the name Rinnai. This company remains at the forefront of tankless technology, producing some of the most efficient models on the market.
There’s a good chance you’ve used a Rinnai product at some point, as they also manufacture appliances for other companies, but seeing their name on a water heater means you always know you’ll get top quality.
At A Glance: Rinnai Water Heaters
Table of Contents
The History of Rinnai Corporation
It might seem strange, but the story of this major international company had very humble beginnings in Japan a century ago. Co-founded by Hidejiro Naito and Kanekichi Hayashi in September of 1920 as Rinnai & Co., the company has always held a firm three-principle belief of harmony, spirit, and truth. These qualities were apparent when they began manufacturing and distributing gas appliances in 1923, allowing Rinnai to expand quickly.
The company paused work on gas appliances from 1938 to 1946 to manufacture aircraft parts for the war effort. The head office factory was rebuilt by the end of this period and appliance production resumed. By 1950, the company changed to a limited company structure and opened an office in Tokyo four years later.
From their partnership with Schwank GmbH in 1958 to their official rename to Rinnai Corporation in 1971 to the present, Rinnai has remained at the forefront of gas appliance technology and innovation. Today, they’re one of the most respected producers of tankless water heaters with offices in more than a dozen countries. They also manufacture units for GE and Bradford White.
Tankless Water Heaters
Rinnai breaks its various water heater lines down into four efficiency levels. Each level has their own list of features, so it’s easy to choose the line and model that suits your needs best.
Common Features
All Rinnai tankless water heaters have common qualities. From a uniform energy factor (UEF) of .79 up to .95 to the ability to handle three or four fixtures at once, these units outperform most of the competition. All current units are also Wi-Fi capable, allowing you to control the settings remotely. Models use either propane or natural gas.
High Efficiency Series
The lowest tier available may have fewer features, but they’re an excellent choice for smaller households. The tier consists of only one line, the V series. These models can handle up to four fixtures at once and carry a UEF of .79 to .82.
High Efficiency Plus Series
Consisting of the RL and RLX lines, this tier adds recirculation support. They have been rated with a UEF of .80 to .81 and can also support up to four fixtures at once.
Super High Efficiency Series
The third tier also has two lines and can support up to three fixtures. Both the RUCS and RUS lines are ENERGY STAR compliant and all models have a UEF rating of .90.
Super High Efficiency Plus Series
The top of the ladder carries three separate lines, all of which are ENERGY STAR compliant and recirculation capable. The RUC line has a UEF of .92, while the RU line ranges from a UEF of .91 to .93. At the pinnacle is the RUR line, with a .92 to .95 UEF and including a ThermaCirc360 recirculation pump.
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Rinnai Tankless Water Heater Parts
While tankless heaters have far less exposure to the corrosive aspect of water, parts still need to be replaced from time to time. Some of the most common parts replaced include valves, water filters, and vent components. You may also need to replace the remote at some point or choose to invest in a spare.
Pay attention to any error codes your Rinnai is giving to help determine which part needs to be replaced.
Where to Buy Rinnai Tankless Water Heaters
Rinnai water heaters can be found at Lowes, Amazon, and various local and online dealers.
Contact Info
- Website: www.rinnai.us
- Phone: 1-800-621-9419
Do you need to sevice rinnai on demand water heaters yearly
It’s a good idea to flush/descale the system once a year. If your area has hard water, this is even more important. Here’s a good how-to video on the process specific to Rinnai: https://www.youtube.com/watch?v=8-ts7XuvS48
Also, see our general maintenance recommendations for tankless water heaters.
My unit roars like a jet airplane. What do I need to do?
If you value your home and having a working, dependable, trouble free, efficient,
hot water heater DO NOT think of buying any Rinnai products. I’m a plumber in Florida for 15 years and I will never buy, recommend
or install another Rinnai product.
Sorry you’ve had bad experiences with Rinnai. I know most plumbers prefer to work on one brand over others. Who do you recommend over them? I personally love our Rinnai tankless. Not one issue in the almost 5 years we’ve had it.