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Air Conditioner Brands to Avoid: Top Picks for 2023

Note: This post may contain affiliate links. This means that at no cost to you, we may receive a small commission for made purchases.

Finding the right air conditioner for your home is crucial to staying cool and comfortable during the hot summer months. With so many options available in the market, it can be challenging to figure out which brands to trust and which to avoid. While most air conditioner brands receive high marks from consumers, there are a few that stand out as less desirable in terms of reliability, performance, and overall customer satisfaction.

One such brand to steer clear of is Coleman, as it has been reported to be among the four air conditioner brands homeowners disliked. The cost to purchase and install a Coleman air conditioner ranges from $2,200 to $4,000, but you may want to consider investing in a more reliable brand to avoid potential issues down the line. Keep in mind that the right air conditioner brand will depend on your unique needs, budget, and preferences. So, researching and comparing various options is key to making an informed decision for your home cooling system.

Outside Air Conditioning Unit

Identifying Air Conditioner Brands to Avoid

Consumer Reports and Surveys

When trying to identify air conditioner brands to avoid, a good starting point is consulting Consumer Reports and surveys. Consumer Reports conducts thorough research and testing on various air conditioner brands, assessing their reliability, energy efficiency, and overall performance. A report from Consumer Reports indicates that most brands receive high marks, but there can be differences in reliability and satisfaction among consumers.

Surveys can also provide valuable insight into customer satisfaction and experiences with certain brands. By reviewing the data from these sources, you can make more informed decisions when purchasing your next air conditioner.

Customer Complaints

Customer complaints can serve as a valuable resource when trying to identify air conditioner brands to avoid. When a brand consistently receives negative feedback, it may indicate some common issues with its product line. Negative reviews often highlight problems that you may encounter with these brands, such as poor performance, energy inefficiency, or short lifespan. Online platforms like forum discussions or review websites are good places to find customer complaints and opinions about various brands.

Common Issues

Some common issues associated with air conditioner brands to avoid may include:

  • Poor performance: Some brands may not provide sufficient cooling or struggle to maintain a consistent temperature. This could lead to discomfort and frustration for users.
  • Low energy efficiency: Less efficient air conditioners may consume more energy, leading to higher electricity bills. Brands with consistently low energy efficiency should be avoided, as they could end up costing more in the long run.
  • Short lifespan: Brands that have shorter lifespans can lead to more frequent replacements and higher costs associated with installation and maintenance.
  • Limited warranty coverage: A brand that offers limited warranty coverage on their products may not have confidence in their product quality, and it can leave consumers with little protection in case of product failure.

Armed with the knowledge gained from Consumer Reports, surveys, customer complaints, and awareness of common issues, you can make an informed decision when selecting the air conditioner brand that is right for your needs.

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Top Brands to Avoid and Their Concerns

In the world of air conditioning, not all brands are created equal. It is wise to be aware of the top brands to avoid and the concerns associated with them.


York air conditioners have received negative feedback from homeowners due to issues with installation and performance. The brand is known for higher prices and an increased likelihood of requiring repairs, leading to disappointment for consumers. To make an informed decision, consider opting for more reliable options like Trane or Carrier.


Although Goodman ranks as the third best HVAC company in 2022, some customers have experienced problems with the brand. These issues include poor customer service, a lack of important features, and concerns about long-term durability.


Amana, a sister brand of Goodman, is known to have similar issues to those reported with Goodman air conditioners. The brand has faced criticism for inadequate customer support and lackluster feature offerings.


Coleman air conditioners have been identified as a brand to avoid due to poor performance and high costs. Homeowners have reported issues with the equipment, as well as challenges with installation. Coleman has also been listed as one of the least reliable air conditioner brands.


Luxaire is another brand that received a mid-level reliability rating in Consumer Reports’ survey. Concerns with this brand include problems with installation and performance, as well as the potential for costly repairs.


Although Concord has not been explicitly mentioned in the search results, the brand is associated with a less-established reputation compared to well-known companies like Carrier, American Standard, and Rheem. This may indicate potential reliability issues or concerns related to performance and support.


Frigidaire air conditioners, while not directly addressed in the search results, are known for their affordability. However, the lower price point may lead to issues with longevity, performance, or customer support. Be cautious when considering this brand and weigh the potential drawbacks against the lower cost.

In summary, ensure to thoroughly research and compare air conditioner brands before making a decision. While some of these brands may offer lower prices or enticing features, they may also come with potential concerns related to reliability, performance, and support.

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Factors Contributing to Poor Performance and Reliability

In this section, we will discuss the main factors that contribute to the poor performance and reliability of air conditioner brands. These factors encompass three key areas: Product Quality and Materials, Installation and Ductwork, and Routine Maintenance and Repairs.

Product Quality and Materials

One significant factor affecting the performance and reliability of an AC system is the quality of materials and components used in its construction. For example, the compressor is the heart of any air conditioning system and should be built with high-quality materials to ensure durability and longevity. Using inferior components such as low-quality evaporator coils, valves, and control systems can lead to inefficiencies and frequent breakdowns.

Moreover, the overall construction quality of an air conditioner influences its performance. Brands like Bryant and Johnson Controls are known for their high-quality construction and efficient HVAC systems. Energy-efficient ratings like the Seasonal Energy Efficiency Rating (SEER) and Energy Star Rating are indicators of a well-designed central AC system or portable air conditioner.

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Installation and Ductwork

Improper installation and ductwork can significantly impact the performance and reliability of an air conditioning system. For a central air conditioner to function effectively, the ductwork must be properly sized, sealed, and insulated to prevent airflow problems and inefficiencies. Moreover, the cooling capacity of the system should be appropriately matched to the space it serves. Professional installation ensures that central AC systems are installed to the manufacturer’s specifications, providing optimal performance and reducing the probability of problems down the line.

Routine Maintenance and Repairs

Regular maintenance can greatly improve the longevity and performance of an AC system. By keeping your system clean and conducting routine checks on crucial components such as the compressor, evaporator coil, and electrical connections, you can ensure proper operation and catch any potential issues before they escalate. Additionally, choosing a brand with a reliable warranty can be extremely beneficial in the long run, offering peace of mind and protection against unexpected repair costs.

In summary, the key factors contributing to poor performance and reliability in air conditioner brands include subpar product quality and materials, improper installation and ductwork, and neglecting routine maintenance and repairs. By taking these factors into consideration when choosing an AC system, you can make an informed decision and select a reliable, efficient, and long-lasting air conditioning solution.

Selecting a High-Quality Air Conditioner

When it comes to finding a high-quality air conditioner, there are several factors to consider, such as the brand’s reliability, efficiency ratings, and warranty options. In this section, we will explore these factors and provide you with some guidance on selecting the best air conditioner for your needs.

Brands with Strong Reliability and Performance

When choosing an air conditioner, it’s essential to look for brands that are known for their reliability and performance. Some of the top AC brands with strong predicted reliability and customer satisfaction include:

  • Hisense
  • TCL
  • Keystone
  • Friedrich
  • Whynter

These brands have built a solid reputation for delivering consistent comfort and high performance, ensuring that you get the most value for your investment.

Efficiency Ratings and Energy Savings

One of the essential aspects of a high-quality air conditioner is its efficiency rating, often referred to as its Seasonal Energy Efficiency Ratio (SEER). A higher SEER rating indicates a more energy-efficient air conditioner that can save money on your energy bills. In the US, the minimum SEER allowed for a new split system is 14, which is 20% more efficient than models made ten years ago source. When shopping for an air conditioner, look for units with:

  • Higher SEER ratings (16+) for better energy savings
  • ENERGY STAR certification, ensuring energy efficiency

Comprehensive Warranty Options

A high-quality air conditioner should come with a comprehensive warranty, offering protection for both parts and labor. These warranties serve as an indicator of a brand’s confidence in its products. Some premium brands provide extended warranty coverage, such as a 5-year warranty on parts and labor. When considering different air conditioner brands, be sure to:

  • Compare warranty coverage and terms
  • Choose a brand with strong customer support to handle repairs and replacements when necessary

In conclusion, selecting a high-quality air conditioner involves researching reliable brands known for performance, energy-efficient models with high SEER ratings, and comprehensive warranty options. By keeping these factors in mind, you’ll be on your way to finding the ideal air conditioner for your home.

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Charlie Hardcastle


On Key

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